1. Data Controller
ReportsAI acts as the data controller for the personal data collected through the Service. You may contact us at any time using the details below.
2. Personal Data We Collect
We collect the following categories of personal data when you use our Service:
- Account Information: When you create an account, we collect your name and email address. Other contact details are provided by you at your own will.
- Communications: We collect information from your communications with us, such as customer support requests or feedback.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- Providing the Service: To create and manage your account, allow you to interact with other users, and provide you with the features of the Service.
- Improving the Service: To analyze usage patterns, improve functionality, and enhance your experience.
- Marketing and Communications: To send you promotional materials, newsletters, and other communications related to the Service, unless you opt out.
- Customer Support: To respond to your inquiries, resolve issues, and provide technical support.
- Legal Compliance: To comply with legal obligations, including data protection laws, and prevent fraud or misuse of the Service.
- Payments: To process transactions and manage billing information.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide us with your explicit consent to collect and use certain data, such as emails.
- Contract: When processing is necessary for the performance of a contract, such as providing the Service or processing payments.
- Legal Obligation: When processing is necessary to comply with a legal obligation, such as tax or regulatory requirements.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided they do not override your fundamental rights and freedoms.
5. Your Rights as a Data Subject
Under GDPR, you have the following rights concerning your personal data:
- Right to Access: You have the right to request access to your personal data that we hold.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, at any point in time.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data, particularly in the case of direct marketing.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.
To exercise these rights, please contact us at info@reports-ai.app.
6. Data Sharing
We may share your personal data with the following categories of recipients:
- Service Providers: We may share data with third-party service providers who assist us in operating the Service, such as hosting providers, payment processors, and customer support services.
- Legal Authorities: We may share data when required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of ReportsAI, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal data as part of the transaction.
7. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country you reside in. These countries may have data protection laws that differ from those in your jurisdiction. If we transfer your data to a country outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting purposes. When we no longer need your data, we will securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
10. Children's Privacy
Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information.
11. Your Responsibilities
As a user of ReportsAI, you are responsible for ensuring that any personal data you share through the Service is accurate, current, and does not violate the privacy rights of others. You should also take steps to protect your account information and avoid sharing sensitive information unnecessarily.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or mobile app. Your continued use of the Service after any changes to the Privacy Policy signifies your acceptance of the updated terms.